How to Purchase at Mirotime

Acquiring your timepiece with Mirotime is designed to be a clear, secure, and fully guided experience. Follow our step-by-step process from order placement to final delivery.

Step-by-Step Ordering Guide

1. Select Your Timepiece: Browse our collection, choose your desired watch, and click “Add to Cart” or “Buy Now” to proceed directly to checkout.
2. Review Your Cart: Click the cart icon in the top-right corner to review your items, then click proceed to Checkout.
3. Shipping Information: Fill in your delivery and contact details carefully to ensure seamless handling and customs processing.
4. Choose Payment Method: Select your preferred payment option:
   • Credit / Debit Card
   • Crypto: USDT, USDC, BTC, ETH, etc.
   • Bank Transfer: SEPA or ACH
   • Alternative Payment Methods: PayPal, Wise, Zelle, Revolut, Western Union, Remitly, and more.
5. Complete Payment & Confirm: Follow the instructions displayed for your selected payment method. Once completed, send us your payment confirmation (screenshot or transaction reference number). Our team will verify and process your payment within 1 hour of receiving your confirmation.

Offline & App Payment Instructions:

For payments made via bank transfers or digital remittance platforms (Wise, Revolut, Zelle, Remitly, Western Union, SEPA, etc.), please send a quick message to Leo and our support team on Telegram with your Order Number to request the latest, active payment account details.

Quality Control (QC) & Approval Timeline

At Mirotime, we hold every watch to strict visual and mechanical standards before it ever leaves our care:

• QC Media Timeline: Comprehensive high-resolution photos and timegrapher movement diagnostic videos will be sent directly to you via Telegram or Email within 5 business days of payment verification.
• 24-Hour Review Window: Once your QC media is received, you have 24 hours to review the alignment, finishing, and movement performance, and grant your approval.
• Replacement Requests: If you spot a cosmetic defect or mechanical variance during your QC review, you may request a replacement unit (up to a maximum of 2 replacement requests per order).
• Dispatch Timeline: Upon your final QC approval, your order is packaged and handed over to our logistical partners within 24 hours.

Order Processing & Shipping Routes

Once QC approval is secured, your package is dispatched via our secure logistics networks tailored to your global region:

• Express Direct Route (5–8 Business Days): Recommended for destinations with streamlined customs clearance, offering direct and fast delivery.
• Protected Transit Route (7–14 Business Days): Strongly recommended for European Union countries and destinations with strict customs clearance policies. Shipments travel through an intermediate hub before proceeding to the final destination, minimizing customs intervention.
• Shipment Tracking: Your tracking number will be issued as soon as the parcel leaves our warehouse. Please allow up to 72 hours for the shipping courier to register the package and display active tracking updates in their system.

Quick Reference & Order FAQs

• How long does QC take? High-resolution photos and timegrapher movement videos are delivered via Telegram/Email within 5 business days post-payment.
• How long do I have to approve QC? You have 24 hours to approve the watch or request a replacement (maximum 2 replacement requests allowed).
• Why isn’t my tracking number working yet? Logistics networks may require up to 72 hours to scan and update the package status online after dispatch.

Need Assistance?

Whether you need help selecting a model, verifying factory availability, choosing the best payment method, or tracking your order, our dedicated customer service team led by Leo is available 7 days a week.

• Telegram Support: Message our team directly for instant support and payment information.
• Email Support: Reach out to us via email for detailed order inquiries.

Thank you for choosing Mirotime—we look forward to delivering your next timepiece!

---